The focus was on the following objectives:
- Determination of the conformity of the management system with the audit criteria
- Assessment of the ability of the management system to ensure compliance with applicable legal, regulatory and contractual requirements.
- Evaluation of the effectiveness of the management system in relation to the continuous fulfilment of the customer's defined objectives.
The TÜV came to the following conclusion:
The QM system introduced in the company covers all business processes in planning, control, monitoring and continuous optimization. All standard requirements relevant to the business processes are still implemented. The continuous project monitoring, the annual management review and the comprehensive internal audits ensure the continuous improvement process.
We are pleased that the audit only revealed positive aspects that would not have required the formulation of improvement potentials or deviations. This shows that we are on the right track and are optimally aligning our quality assurance and process optimization with the company.